Blog
Takeaways from conferences, reflections on building, and lessons from the AI product landscape.
How Intercom Restarted Their Company in a Weekend
The playbook for pivoting an incumbent product to AI-first, from the people who actually did it.
Chat Is AI's Radio Drama
GitHub Next's thesis on why chatbots are a transitional form, not the destination.
Automate, Augment, Stay Human
Snowflake's three-pillar framework for deciding when and how to apply AI in any organization.
Speed Is the Strategy: Inside Perplexity's Growth Playbook
How a flat org, relentless experimentation, and hiring for dopamine are beating Google at search.
The Death of the 5-Year Roadmap
How AI product teams actually plan when your January roadmap is obsolete by March.
Managing Agents Is the Most Important Skill Nobody's Teaching
Box's CTO on the shift from doing work to managing AI that does work — and why it changes everything.
Answer Engine Optimization: The New SEO Nobody's Talking About
How AI answer engines are disrupting traditional discovery and what it means for every product builder.
Build First, Title Second
Why every leader at the conference said the same thing: the best career move is to ship something.
Fame, Fortune, or Fun: YouTube's Framework for Creator Products
A deceptively simple mental model for understanding what users actually want.
Why Hybrids Win in the Age of AI
The case for being a jack of all trades — and why 'master of none' is no longer the ending.
How OpenAI's GTM Leader Learned Healthcare in 4 Months
Using AI to speed-run domain expertise — and landing a major UCSF partnership in the process.
The Hand-Off Problem: Why Corporate Innovation Dies
GitHub Next's hard-won lessons on why prototypes die when they leave the lab — and how to prevent it.