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PlatformMobileE-CommerceAnalytics

Pottery Friends

Community Platform Ecosystem

After embedding at Red Ox Ceramics 6 days a week for a year, I identified an unowned vertical: no one has built purpose-built software for craft studio communities. I built a connected platform, including a native app, web app, analytics dashboards, and docs, to prove the thesis.

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Pottery Friends

The Problem

The ops manager was spending 5+ hours per week on manual admin. Members missed 2-3 events per month because announcements got buried in group texts. And the community knowledge that makes a studio special, like glaze recipes, techniques, and inspiration, had no digital home. Mindbody and Glofox serve gyms, not craft communities.

Research & Discovery

1

Embedded 6 days/week for a year and watched the ops manager run everything through Square, paper binders, and group texts. 5+ hours/week on manual admin alone

2

Members at retreats confirmed the same problems exist at every studio. No one has purpose-built software

3

Top user request wasn't scheduling. It was 'What glaze should I try next.' Community inspiration was the killer feature, not logistics

Strategy

Target

Independent studios with 30 to 200 members, too small for enterprise software, too large for group texts.

Go-to-Market

Lead with free analytics dashboards, then expand to the full platform once studios see engagement data.

Business Model

Freemium subscriptions: free for events and messaging, paid for analytics, payments, and gamification.

Vision

Start with pottery, expand to woodworking, glassblowing, and other craft communities.

What I Built

Social Feed & Content Creation

Instagram-style photo editing (filters, adjustments, cropping) and video support, because potters are visual creators who want to showcase work without leaving the app.

Social Feed & Content Creation
Social Feed & Content Creation
Social Feed & Content Creation

Events & Workshops

Missing events was the #1 complaint. 6-step creation flow lets owners publish a workshop in under 2 minutes. RSVP tracking replaced the paper sign-up sheets.

Events & Workshops
Events & Workshops
Events & Workshops

Forums & Glaze Library

Searchable home for tribal knowledge: glaze recipes, firing schedules, and technique tips. Organized by topic because every studio conversation falls into the same natural categories.

Forums & Glaze Library
Forums & Glaze Library
Forums & Glaze Library

Key Decisions

1

Started with a feed-first home screen, but usage data showed members skipped it and went straight to Events. Redesigned around upcoming events and quick actions. Engagement doubled.

2

Cut the planned marketplace after user interviews revealed studio owners saw it as competition with their own retail. Redirected effort into analytics dashboards, the feature they actually wanted to pay for.

Results & Impact

150

Beta Members

2x

Engagement After Redesign

20+

User Interviews

5+hrs

Weekly Admin Time Saved

  • 150 beta members onboarded with consistent weekly usage, validating that a purpose-built tool outperforms the Square + paper binders + group chat stack
  • Gamification completion rates jumped from 5% to 35% after cutting 40 quests to 8 tied to real studio actions
  • Home screen redesign (feed-first to events-first) doubled engagement. Data contradicted the original hypothesis, so I killed it and rebuilt around what users actually did

Tech Stack

React NativeExpoNext.jsSupabaseStripePostHogSentryNextraRecharts